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Kindred Group are currently looking to recruit a Financial Accountant for a Two-Year fixed term contract. HR is practically invisible and hiding behind policies, they don't talk to people and are very inapproachable.
There hasn't been any training is over 2 years. Most management level positions are occupied by people who have no basic people skills and the company does nothing to change that. The online part of the onboarding is outdated and there is barely any follow up after it apart from HR walking people through an endless list of documents and policies.
There is no communication between different departments and teams and this leads to direct losses for the business. We are losing customers every day and no one is willing to take the responsibility. In some teams time keeping is very strict, while in others people can come it at 11 and leave at 4.
There is no succession planning in place so when someone leaves, the company is left with it's thumb in its' mouth. Recruitment does not know the business and cannot hire the right people - not only in terms of skills, but in behaviours also.
Be transparent, ask for help in areas you are not familiar with - you can't run a people company the way you run a people company. There are a lot of smart people in your comapany - make sure they were used, otherwise they will leave you. Embrace your subordinates by speaking to the people on the ground and being visible, find out what is wrong and react to this. Don't sweep it all under the carpet. I would expect that GVC will replace most of the executive team pretty quickly.
It's a good place to get experience of how not to do things. The general staff is mostly made up of good people - although many are dead behind the eyes. Weak and passive management at all levels.
Chaotic organisation between departments. Very difficult to affect change. New ideas usually get shot down. Slow moving, always playing catch up. No "people of the industry". Leavers usually don't get replaced.
Pay rise budget usually very small. Staff are either over-worked or not used at all - there's no middle ground. Lots of veteran staff hanging around for redundancy. Poor collaboration between teams. The people in the company are young and eager, willing to work long hour for the glory, not the compensation though there isn't one anyways , the industry has a lot of potential, health benefits and bonus scheme for certain departments.
In almost all locations on a regular basis usually monthly , there is a breakfast, lunch or drinks provided by the company for all employees. In some of the locations London and Gibraltar you also get to leave earlier 5 instead of 6 on Fridays. Incompetent leadership on all levels, zero career progression, no clear strategy and vision communicated, values have not been enforced since they were communicated after the merger in , all official communication is either absent or extremely delayed and twisted from the inside, talented people are not retained, no culture of accountability whatsoever, low performance seems to be not just tolerated bu encouraged, decisions are changed all the time and are almost never based on data financial or otherwise , very low engagement which spreads across the group and it almost never addressed.
Get rid of the entire leadership team and replace with competent people, promote a culture of ownership and motivational rewards, encourage innovation having so many people eager to do things is almost criminal to ignore. Some good people World wide footprint Benefits.